OptiXs care

For us, collaboration means more than just delivering a system. We care about your project and strive to provide the best possible solution for your needs. That's why we automatically and without compromise provide comprehensive care in every collaboration, whether it's expert consultation, sample testing, training or a superior warranty.

Expert advice and comprehensive solutions

We handle each project individually with regard to the specific requirements. We not only provide our clients with qualified consulting, but also system integration, operator training and safety audits.

Processing of samples or measurements in the application laboratory

For many projects, we can provide sample processing or measurements in our laboratory or at our suppliers to verify the suitability of the systems for your needs.

Spare parts availability and local service

Thanks to the support of our EU suppliers, we ensure fast delivery of spare parts and repairs. At the same time, our own service centre allows us to handle many repairs on site, significantly reducing downtime.

Above-standard warranty option

We trust our products. That's why we offer a superior warranty for the equipment and provide long-term support and service even after the warranty has expired.